Reference

sandibet Privacy Policy For Your Indonesia Account

Your phone verification and DANA, OVO, GoPay or QRIS choice are the starting points for our data handling.

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sandibet sandibet Privacy Policy For Your Indonesia Account
DATA HELP ROUTES

Where To Ask About Your Data

A clear contact path helps when a phone verification record, wallet receipt or device entry needs checking.

Account data request Ask us to locate the personal data linked to your account phone verification. We may request an account check before releasing details, so another person cannot access your record.
Wallet receipt check If a DANA, OVO, GoPay or QRIS receipt appears incorrectly, send its reference through the account support route. We compare the payment record without asking for your wallet password.
Cookie question Tell us which device and browser you use when asking about cookies or stored access signals. Our team can explain the relevant setting and the effect of clearing local browser data.
HANDLING YOUR RECORD

How sandibet Handles Account Data

Our Privacy Policy follows the account journey rather than treating every detail alike. Phone verification supports account access, wallet references support payment matching, and device signals support security checks.

Collected details

We may hold your phone number, verification result, account activity, wallet selection, payment references and messages you send through the support route. Each category has a defined service or security purpose.

Cookie controls

Cookies and similar browser storage can remember access preferences and help us detect unusual sessions. You can clear them in your browser, although doing so may require another account verification step.

Account protection

We use phone verification, login signals and device details to identify access that does not match your normal pattern. A security check may pause access until the account holder confirms ownership.

Retention period

We retain account and payment records while they support account service, dispute handling, security checks or legal duties. When a record is no longer needed, our process removes or anonymises it.

Correction request

If your name, phone detail or account record is wrong, contact us through the secure account route. We may ask for matching details before changing the record attached to your access.

External processing

Payment and security partners may process limited details for a specific task, such as confirming a QRIS reference. We restrict the shared material to that task and keep the account context controlled.

Privacy Policy Questions From Indonesia

These Privacy Policy answers cover the account steps you are most likely to question before opening access. We focus on phone verification, local wallet records, cookies, device checks and requests made through the sandibet account route. If your situation is different, send the relevant account detail through the secure contact path, where local law permits.

It covers account details, phone verification, wallet and payment references, device signals, cookies, support messages, security checks, retention and requests to access or correct your personal data.

No. We use the payment status, reference and receipt details needed to match an account transaction. Your DANA, OVO, GoPay or QRIS password remains with the wallet service.

Phone verification helps connect the account to the correct account holder and supports security checks. We use the result for access control, account support and protection against unusual login activity.

The policy covers device type, browser details, login time and related security signals. These details help us recognise an unusual session and investigate an account access question.

Yes, where local law permits. Send the request through the secure account support route, and we may confirm ownership before explaining which personal records can be provided.

Use the account contact path and identify the incorrect phone, profile or payment reference. We will check the account record and explain the correction step or any required verification.

We keep records while they are needed for account service, payment matching, security, dispute handling or applicable legal duties. Records are then removed or anonymised through our retention process.